Privacy Policy Shabas88 – Your Data Security is Our Priority

This Privacy Policy describes the data collection, use, storage, and protection practices of Shabas88 ("us", "Company", "Platform"). This applies to all users who access our platform via the shabas88.com website, Android and iOS mobile apps, and all related services.

We take your privacy very seriously. As a platform operating in the financial and entertainment industry, we understand that player trust is our most valuable asset. This policy is written clearly so you know exactly what happens with your information – no confusing legal jargon.

By registering an account or using Shabas88 services, you agree to the practices described in this Privacy Policy. If you disagree with any part of it, please contact us or consider discontinuing use of our platform.

We collect information in several ways – some you provide directly to us, and some is collected automatically when you use the platform. Here is a full breakdown of the data we collect:

We do not collect sensitive data categories such as health information, criminal records, or political views unless required by law in the context of identity verification.

Shabas88 uses your personal data only for legitimate purposes directly related to the provision of platform services. Each data use purpose has a clear legal basis:

• Account Management – Creating and managing your account, verifying identity, and processing deposits and withdrawals.
• Service Delivery – Gives you access to all games, promotions, and platform features.
• Security & Fraud Prevention – Detecting and preventing fraudulent activity, money laundering, and violations of our terms of use.
• Legal Compliance – Fulfils reporting and compliance requirements under applicable laws.
• Customer Support – Resolving inquiries, complaints, and technical issues you have reported.
• Platform Improvements – Analysing usage patterns to improve platform performance and user experience.
• Service Communications – Sending important notifications related to your account, security, and changes to our terms.

We will not use your data for any purpose not stated here without obtaining your consent first.

Our core principle is simple: we do not sell your data. However, in the course of platform operations, there are certain situations where data must be shared with specific parties:

• Payment Providers – To process deposits and withdrawals, transaction data is shared with approved banks and e-wallet providers. They are bound by strict confidentiality agreements.
• Game Software Providers – To enable games to function, game providers may receive basic session information. They do not receive your full identity data.
• Legal Authorities – Shabas88 will comply with lawful requests from law enforcement agencies accompanied by a valid court order.
• Cybersecurity Services – Fraud detection service providers may receive technical data (not identity data) to help identify suspicious activity.

Shabas88 continuously invests in security infrastructure to ensure your data is always protected. Below are the technical and organisational measures we employ:

• Transit Encryption: All data transmitted between the platform and your device is protected with 256-bit SSL/TLS.
• Storage Encryption: Sensitive data stored in our databases is encrypted using AES-256 algorithms.
• Two-Factor Authentication: 2FA is available and encouraged for all accounts as an additional layer of security.
• Regular Security Audits: Our system undergoes penetration testing and security audits by independent parties at least once a year.
• 24/7 Monitoring: Our security team monitors system activity around the clock to detect threats quickly.

The Shabas88 platform uses cookies and similar technologies to enhance your experience and enable certain functions to work properly.

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how users interact with the platform to help us improve your experience.
• Preference Cookies: Saves your settings and preferences such as language and display for a more convenient return experience.

You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect platform functionality. We do not use third-party cookies for advertising purposes.

As a Shabas88 user, you have the following rights regarding your personal data. All requests will be processed within 14 working days:

To exercise any of the above rights, contact our customer support team through official Shabas88 channels and clearly state your request along with your account number.

Shabas88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law:

• Active Account Data: Retained for as long as your account remains active or as long as necessary to provide services to you.
• Financial Transaction Data: Retained for a minimum of 7 years from the transaction date to meet financial and tax compliance requirements.
• Support Communication Logs: Retained for 3 years for reference and dispute resolution purposes.
• Technical Data (IP Logs): Retained for 12 months, then anonymised or deleted.
• After Account Closure: Personal data not subject to legal retention requirements will be deleted within 90 days of account closure.

Shabas88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. We are committed to being transparent about such changes.

• Material amendments will be communicated to you via your registered email and in-account notification at least 14 days before they take effect.
• Minor amendments (such as spelling corrections or clarifications) may be made without prior notice.
• The "Effective Date" at the top of this page will be updated each time an amendment is made.
• Continued use of the Shabas88 platform after amendments take effect means you agree to the amended Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our support team through the following channels:

• Live Chat: Available 24/7 on the Shabas88 website and mobile app – the fastest way to get a response.
• Support Email: [email protected] – for written inquiries requiring documentation or detailed responses.
• Personal Data Requests: For data access, correction, or deletion requests, please include "Data Privacy Request" in your message subject line along with your account number.

We are committed to responding to all privacy-related enquiries within 5 working days and resolve rights requests within 14 working days.